- OperatorMGM Resorts International & Entain Holdings
- Established2018
- Games2,000+
- Withdrawal Limit$50,000
How we can help
Players in Australia can contact support when they need help understanding an account matter or resolving an issue. Please provide clear and accurate information so the team can review your request efficiently.
- Account access, profile and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and eligibility
- Technical problems with the website or casino games
- Responsible gambling requests, including help with account controls
Support will usually reply within 24 hours, although response times may vary depending on the nature and complexity of your request. Sending complete information in your first message can help avoid unnecessary delays.
Contact support by email
To get in touch by email, write to support@betmgmcasino.wtf and explain what you need help with. For account-related questions, include the account email address or username connected with your account. Do not include your password or other sensitive security information.
- Your account email or username
- A short description of the issue or question
- Relevant dates, transaction references or error messages, where available
- Screenshots if they are relevant and do not show passwords or sensitive payment details
Please send one clear message for each matter where possible. If you are contacting support about responsible gambling, state the type of assistance or account request you are seeking so it can be directed appropriately.
